If you have already opened your own business or if you have already founded your startup (or NGO!), join us for a special dedicated entrepreneur seminar covering 3 major topics which are essential for the success of your business.
1. Customer service & CRM
- Happy client = LOYAL client
- Client service guidelines
- Upsales for exist clients
- Managing my client database
- CRM – why & how
Detalii aici: Customer service & CRM